At V-Five Appliances, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and interact with our website or make a purchase.
This policy applies only to information collected through our website and does not cover data collected offline or through other channels.
- Consent
By visiting our website, using our services, creating an account, placing an order, or submitting any personal information, you consent to this Privacy Policy and agree to its terms.
- Information We Collect
We collect information to provide better services and improve your shopping experience. The types of information we collect include:
a) Personal Information
Name
Email address
Phone number
Billing & shipping address
Payment & transaction details (processed securely through third-party gateways)
b) Non-Personal Information
Browser data
IP address
Device information
Cookies & usage analytics
We collect personal data only when you voluntarily provide it (e.g., when placing an order, subscribing to updates, or contacting us).
- How We Use Your Information
We may use your information to:
Process and fulfill your orders
Communicate order updates and customer support
Send you promotional offers and newsletters (only if you opt-in)
Improve our website and services
Prevent fraud and secure user accounts
Analyze user behavior to enhance shopping experience
- Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Provide personalized content
Improve website performance
Cookies may be declined through browser settings; however, some features may not function fully without cookies enabled.
- Log Files
Our website uses log files to collect information about how users interact with the site. This may include IP addresses, browser type, pages visited, and time stamps. This data is used for analytics and to maintain website security.
- SMS & Email Communications
By providing your phone number and email, you consent to receive messages related to your orders, delivery updates, customer service, and promotional communication (if you have opted in). You may unsubscribe at any time.
- Third-Party Services
We may share your data with trusted third parties (such as payment processors, delivery partners, analytics providers) to deliver services and operate the website. These parties are required to comply with data protection regulations and only use your information for agreed purposes.
- Advertising Partners
We may use third-party advertising services that also collect information via cookies, web beacons, or similar technologies to serve personalized ads. We do not control these third-party practices, and you should refer to their own privacy policies for more details.
- Rights of Users
Depending on applicable laws, you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for promotional communications
Object to or restrict certain processing activities
To exercise these rights, contact us using the information below.
- Children’s Privacy
Our site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted personal data on our site, please contact us to remove it.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the website means you accept those changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
V-Five Appliances
Yadagere Enterprises
1st Floor, Muncipal Asst No 360/5960
PID No 26794, BSNL Head Office Road
Gopal Gowda
Shivamogga-577205📧 Email:info@vifiveappliances.com